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  • Doors with Laminate, Veneer & Sunmica may get minor uneven finishing near striker plate and mortise/lock body inside the door, which is very normal while installing large locks. These can’t be repaired by our team and will not be compensated.
  • Installations normally done on next day of requesting, it can be a week some times. If you don’t get any call or message from coordinator in 24 hours of submitting request please contact WhatsApp support 702822 9001. We will arrange your installation ASAP. (Due to festive sales, installation may take 4-8 days for installation after submitting request)
  • Please register warranty after installation on denler.in is required for warranty claims.
  • Installations takes from 2 to 3 hours some times more as there is lot of carpentry work of door drilling.
  • Sometimes installer might not arrive at given time due to emergency. Please bare with us you will get next day time slot.
  • If your door is not ready when installer visits he can wait max 20 minutes, we have other customers to attend so we will never wait more than 20mins.. If your interior work is under process, before submitting installation request make sure your door is fully ready at its place to install door lock. If the door is not ready at the time of scheduled appointment, re-visiting charges of ₹500/- will be charged.
  • We will not install lock on metal doors and places where granite is used as it requires fabrication work and granite drilling expert.

VISIT & REPAIR CHARGES

  • Installation charges of ₹500/- will be charged for all locks & VDP, there is no free installation available. 
  • Charges need to be paid to installer at the time of visit.
  • Visit charges of ₹500/- will be charged even under warranty/extended warranty, only parts will be free under warranty.