FAQ

Can we connect lock to video door bell or any other device?
-- No. We don’t provide such option for safety.

Do you have any local Dealer or Shop to see lock?
-- At Rajkot, Mumbai, Pune you can check call/whatsapp 7249437232 to get address. We sell only online on Amazon, Indiamart and our website. Locks are costly products and no dealer want to keep it in stock.

Who will do the lock Installation?
-- Free Installation available in Bangalore, Mumbai, Navi Mumbai, Pune, Baroda, Ahmedabad, Gandhinagar, Rajkot, Surat, more Cities soon. Please order your locks atleast 2 weeks before your plan. Normally installation is scheduled within 2 days after delivery but appointments may take more time.
Denler locks can be installed by any carpenter. We provide tech support on call, video call also manuals and videos link is provided with lock. We don’t provide installation service as of now.

How much is the lock Battery Life?
-- Locks DFL & DL04 have inbuilt Lithium battery that lasts upto 6 months depending on use. All models have low battery alarm.

How 3D face Recognition works in model DFL?
-- DFL is intelligent next gen lock that recognizes the face in 3D structure that is so safe that it can’t be unlocked using photo or video. Just stand in front of lock around 3 to 4 feet and lock will sense you recognize face if stored. Add upto 50 face, fingerprints, PINs, IC cards.

How does the remote unlocking feature works?
-- Our WiFI models have inbuilt remote unlocking feature unlocking using app. See photo of visitor in notification when door bell is pressed to remote unlock using app. You also get notification of each lock and unlock operation.

Does lock have emergency Unlocking option?
-- All lock comes with key, unlocking using manual key provided with lock in case of emergency. Lock also has charging D port to emergency unlock using power bank.

Is the lock safe ? What’s the lock Strength?
-- All models are heavy duty lock made from zinc alloy weighs around 4 kgs. It has safety alarm when someone tries to remove lock from door.

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